| Element Name |
Description |
| servicerequestid |
Unique identifier assigned to the service request |
| servicepriority |
Priority assigned to the request |
| servicecode |
Service request type code |
| servicecodedescription |
Service request type code description |
| servicetypecode |
Type of service request |
| servicetypecodedescription |
Description of service request type |
| serviceorderdate |
Date the problem occurred |
| serviceorderstatus |
Status of the service |
| servicecallcount |
Numbers of calls associated with the particular service request |
| agencyabbreviation |
Agency who is responsible for addressing the request |
| inspectionflag |
A flag stating if inspection is complete or not |
| inspectiondate |
For services that require an inspection, the date the inspection took place |
| resolution |
Description of how agency resolved the request |
| resolutiondate |
Date the request was resolved |
| serviceduedate |
Date due to close the service type. Most services have standard closure rates |
| servicenotes |
Comments entered to further describe the service request |
